Problem:
Customer is unable to access their DaaS desktop via blast protocol or pcoip protocol
Solution:
Use this file path: C:\Program Files (x86)\VMware\VMware DaaS Agent\service
Filename: MonitorAgent.ini
Rewrite the beginning of the file with the following text
[element]
schema=https
port=8443
standby_address=10.200.1.220, 10.200.1.221
collector_path=dt-collector-ws/services/CollectorWebService
auto_discover=0
Note – the standby addresses will vary, please contact your support team for your specific standby addresses
When finished editing the file, make sure the edits are saved then restart the VMWare DaaS service
See screenshot below for an example
:
