XTIUM’s omnichannel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Leverage XTIUM’s cloud architecture to enable business continuity while also unifying multiple locations and remote agents on a single, integrated platform. Deliver a full featured customer experience and empower contact center leaders with real-time control and deep insight into operations.
What's New In XCS?
Latest Article Release: XTIUM Contact Suite - eSupervisor
To access prior Release Notes, see Archived Release Notes.
XCS Technical Library
- XTIUM Contact Suite: XCS
- XTIUM Contact Suite - Advanced Routing
- XTIUM Contact Suite - eAgent
- XTIUM Contact Suite - eAgent Teams App
- XTIUM Contact Suite - Supervisor
- XTIUM Contact Suite - eWallboard
- XTIUM Contact Suite - Reporting
- XTIUM Contact Suite - Callbacks
- XTIUM Contact Suite - Web Chat
- XTIUM Contact Suite - Call Recording
Archived Release Notes