Product CategoryCall Center
Product FamilyDashboard
Trouble TypeAdd/Remove Users
Support TierTriage, Tier1
Last Updated06/27/2018




Launch the Dashboard Access Editor and Server Manager from the ClearLogin Hub

URL: https://evolveip.clearlogin.com/dashboard



Click on the 'Access Editor' link at the top of the page



Search for the Dashboard 'Context' or customer name



Type or paste the Broadsoft ID of the user needing access in the 'add user' field and then click 'ADD' button





If the user we are adding dashboard access to has an OSSmosis Admin account, Follow the guide to Mapping Call Center Dashboard Access to an OSSmosis Admin Account  to complete the request


If the user we are adding dashboard access to does NOT have an OSSmosis admin account, follow the guide to provide Direct Call Center Dashboard Access complete the request