Product CategoryCall Center
Product FamilyDashboard
Trouble TypeDirect Dashboard Access
Support TierTriage, Tier1
Last Updated06/27/2018




Launch the Dashboard Access Editor and Server Manager from the ClearLogin Hub

URL: https://evolveip.clearlogin.com/dashboard



Dashboard Name: The unique context value for each client that pays for the dashboard

Enterprise ID: Unique BroadsoftID to identity the client that has the dashboard service

Customer Name: Name of the client

Deployed Server: Identifies the server # that the specific dashboard is hosted on. 

Broadsoft Identifier: Identifies the Broadsoft platform (A,B,C,D,E) on which the client's enterprise is provisioned

Commands: Reload - Resets the data feed and will zero out all stats (REQUIRES CUSTOMER APPROVAL TO RESET DURING BUSINESS HOURS)



Search for the client name or Enterprise ID to narrow down the list.

Click on the Dashboard Name to launch the full, direct URL for the client's specific dashboard/wallboard web address

Example: - https://dashboard-07.evolveip.net/DashboardSupportTrainingInc/jsp/login.jsp



This link can be provided to the customer if they wish to have direct access to the Dashboard/Wallboard for loading in on a monitor or TV.

Additionally,

Support can map the dashboard URL and login credentials to an OSSmosis 5 Administrator Account for single sign-on access to both OSSmosis and the Dashboard can be luanched from within O5.

[How to map Dashboard Access to  an OSSmosis Administrator Account]