When a customer asks to have a server added to a backup schedule or start backups.
Step-by-step guide
You will need to have Avamar access.
- On the main page select Policy
- On this new page under Policy Mgmt select the customer under the Group tab, and on the right side highlight the Policy and Edit
- Then go to Members tab and highlight the server, then hit Include, then OK
You can also use the Clients tab next to Groups to view what policy is currently in use by a server.
- Highlight the server under Policy in the clients tab
- Select Edit then groups, and check the Show sub-domain groups box
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