DaaS 6 Procedure to Upgrade View Agent to 6.2.8 from 6.2.x

Locate and Copy the View Agent 6.2.8 files required


Datastore: phl-ISOs\ISO\DaaS 6 - View Agent 6.2.8.iso

  • VMware-viewagent-direct-connection-x86_64-62.8-12619382.exe
  • VMware-viewagent-x86_64-6.2.8-12640487.exe

Copy these files to a server share on the tenants file server or mount the iso to the desktop itself in vCenter

Perform these Steps per Desktop

1. Connect to vcenter and open the console of the virtual desktop
2. Log in with a local Administrator account
3. Right-click on the start menu and choose Control Panel
4. Click Uninstall a Program (or if you are in Icon View, double-click Programs and Features)
5. Right-click on View Agent Direct-Connect Plugin and choose Uninstall
6. Click Yes when prompted to uninstall.
7. Right-click on VMware Horizon View Agent and choose Uninstall
8. Click Yes when prompted to uninstall
9. Click Yes when prompted to restart
10. Log in with a local Administrator account
11. Copy the files from DaaS 6- View Agent 6.2.8.iso to the local Administrator's Downloads directory
12. Double-click VMware-viewagent-x86_64-6.2.8-12640487.exe
13. Click Run when prompted
14. Click Next
15. Select I accept the terms in the license agreement, Click Next
16. Check the box to Install VMware Horizon View Agent in 'desktop mode', Click Next
17. Leave IPv4 as Default, Click Next
- Serial Port Redirection - Do Not Install
- Scanner Redirection - Do Not Install
- USB Redirection - Install
- HTML Access - Install
- VMware Horizon View Composer Agent - Do Not Install
- Real-Time Audio-Video - Install
- Client Drive Redirection - Install
- vRealize Operations Desktop Agent - Do Not Install
- VMware Horizon View Person Management - Do Not Install
- PCoIP Smartcard - Do Not Install
- VMware Audio - Install
18. Validate the Custom Setup Selections, Click Next
19. Click OK
20. Click Install
21. Click Finish
22. Click Yes to restart
23. Log in with a local Administrator account
24. From the local Administrator's Downloads directory, double-click VMware-viewagent-direct-connection-x86_64-62.8-12619382.exe
25. Click Run
26. Click Next
27. Select I accept the terms in the license agreement, Click Next
28. Leave Port and Firewall defaults, Click Next
29. Click Install
30. Finish
31. Right-click on the Start Menu and select Shutdown or sign out > Sign out
32. Close the console