Follow these steps when a customer needs to be added as a Mimecast Administrator.

Step-by-step guide

  1. Log into the Customer's Administrator Portal
    1. https://login-us.mimecast.com/u/login/?gta=administration#/login
  2. Select Accounts -> Roles
  3. Select Basic Administrator, click somewhere in the line. DO NOT SELECT "VIEW ROLE", It will redirect you to the wrong page.
  4. Select Add User to Role
  5. Check the users to be added and select Add Selected Users.

 

There is no content with the specified labels