This How-to-Article goes over the process of completing the Cloud Engineering Backup PM Checklist.xlsx spread sheet. This spreadsheet can be found at \\fs01\EvolveIP\Cloud Engineering\Preventive Maintenance

Step-by-step guide

  1. Log in to the Avamar Administrator Console. (The credentials required to login are unique to this platform alone and are not tied into AD, if you do not have access or forgot your creds, please e-mail thileman@evolveip.net for assistance.)
  2. Upon login, select "server"
  3. Select the "Server Management" tab, click the IP address 199.66.101.1 on the left hand side under the "Servers" drop down, and record the Server Utilization, Bytes Recovered, and the Garbage Cleanup (GC) End Time/Date.
  4.  While still under the "Server" page, select the "Checkpoint Management" tab, Record the Checkpoint (CP) Finished Time and record any number of errors.
  5. Go back to the main Avamar console window and select "Activity"
  6. Select the "Activity Report" tab (designated as #1 in the image below)
  7. Select the "Filter" button (designated as #2 in the image below)
  8. Window #3 will now open, In the drop down menu for "Status" select "30901 - Timed Out - Start" (This is also where Timed Out - End and Failed statuses can be found as well), "Type" should be set to "Scheduled Backup". Make sure the radio buttons for "All Clients" and "All Domains" are selected. Finally, make sure the Date/Time section is only for the past 24 hours from the time of running the report. Click OK.
  9. The "Filtered by" (designated as #4 in the image below) section should now be populated with the changes made in the previous step.
  10. Select the "Retrieve" button (designated as #5 in the image below)
  11. In the image below, #6 states what the results are for this specific search, which in this search would be Timed Out - Start Qty, record the number to the PM spreadsheet.
  12. Select the export report button, export as .csv (designated as #7 in the image below).
  13. Repeat steps 31-37 for "Timed Out - End" and "Failed" Statuses.
  14. Open the Failed.csv and TimeOutEnd.csv files
  15. Compare the Failed and TimeOutEnd reports to the reports from the previous 2 days. If the same client is on the report for two days in a row, color the row yellow. If three days in a row, color the row red. You will need to save the spreadsheet as an .xlsx for the color changes to save to the spread sheet.
    Example:

    (ecmb01.signal.com has failed two days in a row, so the row has been colored yellow)
  16. To discover the results from the day previous you can change the date and export the report and compare for the past two days (or) if you have access, review the inbox for computealerts@evolveip.net. Find the .msg with the subject of "Daily Avamar Reports".
  17. Rename all files to the following format:
    1. mm-dd-yy-Failed.xlsx
    2. mm-dd-yy-End.xlsx
    3. mm-dd-yy-Start.csv 
  18. E-mail all three attachments to computealerts@evolveip.net and CC thileman@evolveip.net. Email Subject = "Daily Avamar Reports"
  19. Document the number of failures generated per report in the Cloud Engineering Backups PM Checklist Spreadsheet. When doing this, only count the clients running a server OS, DO NOT COUNT DESKTOP OPERATING SYSTEMS. Client OS can be found on each report under the "K" Column.
  20. Once all three reports have been e-mailed to computealerts@evolveip.net, record "Y" or "Yes" for the Activity Report field on the PM spreadsheet.


           


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