Notes regarding Cisco phones and their configurations

(You May be required to have write access to the tftp server and must have knowledge of how to navigate and the appropriate commands for the server)

At the present time, we do not sell Cisco phones and support of these is limited.  There are multiple model numbers of Cisco phones that are currently in use with our platform. Please keep in mind that Linksys is equivalent to Cisco. 

Phone Models Currently Supported

CIsco 7940
Cisco 7960

Cisco 7941
Cisco 7961
Cisco 7942
Cisco 7962
Cisco 7945
Cisco 7965

Cisco/Linksys SPA 942
Cisco/Linksys SPA 962
Cisco/Linksys SPA 501
Cisco/Linksys SPA 502
Cisco/Linksys SPA 504
Cisco/Linksys SPA 525

Below matrix indicates fundamental configuration files and firmware that the Cisco handset model will request to be able to register with Broadsoft platform and terminated calls. 

Most of these models have varying configuration files and you must be aware of the model number in order to create the correct configuration file.  Be aware some clients have more than one model of Cisco phones.

Cisco Phone configurations would be generated via TFTPTOOLKIT unless the model of phone is older.  If an older device, the configuration may required access to tftp01 for build and modifications.

• • Cisco phone models 7940, 7960, 7941, & 7961, 7942/62 and 7945/65 all require the file name containing the MAC address to have capitalized characters. (001E13E5F945)
  • Cisco phone models 7940, 7960, 7941, & 7961,  and 7945/6 all require a copy of the file to reside in the tftpboot directory. You must copy the main file in the client directory to the tftpboot directory.
  • Cisco/Linksys SPA phones (all models) do not require a copy of the file in the tftpboot directory. This is because these phones can be configured to communicate with the appropriate client directory.

Edgewaters supporting Cisco 7900 series phones MUST have Option 150 set to 208.89.20.163.

In some cases, Cisco 7900 series phones may require the tftp server to be manually assigned on the phone.

Cisco/Linksys SPA phones will need to have the appropriate urls entered via the phone's web gui (see screenshot below) in order to instruct the phone on where and what to pull for configuration. The web gui is accessible when proxied through the Edgewater.  (reference: PuTTY: How to use PuTTY to Proxy inside of LAN via SSH) There are 2 urls required for these phones.  An example of the urls to be entered is tftp://tftp.voip.evolveip.net/0001009299/503DE50F084A.xml & tftp://tftp.voip.evolveip.net/0001009299/spa525system.xml.  

Cisco 7941 & 7961, 7942/62 and 7945/65 phone configuration example can be found in 0001012019 client directory

Cisco 7940 & 7960 phone configuration example can be found in 0001008164 client directory

Cisco/Linksys SPA 942 & 962 phone configuration example can be found in 0001008016 client directory

Cisco/Linksys SPA 504 phone configuration example can be found in 0001011307 client directory

Cisco/Linksys SPA 525 phone configuration example can be found in 0001009299 client directory