As the administrative and/or technical contact for your organization, you must understand that we are not simply attempting to replicate or mirror your company’s old systems or processes. Instead, we are implementing a new system and a new “XTIUM” way of communicating.
The first step is awareness of change, followed by a willingness to evolve, and finally careful planning and execution. This document provides insights and best practices when deploying the XTIUM Contact Suite (XCS).
(UPDATE)